Effective Date: 8/29/2024

Welcome to Edma Aparta Hotel

Thank you for choosing to stay with us at Edma Aparta Hotel, located at Avenida William Jhonson, 32000 Santa Bárbara de Samaná, República Dominicana. By booking a stay, using our services, or accessing our website (https://www.edmaapartahotel.com), you agree to abide by the following Terms and Conditions.

1. Reservations and Payments

1.1 Booking Confirmation:

  • Your booking is confirmed once you receive a confirmation email from us. Please ensure all details are correct and contact us immediately if there are any discrepancies.

1.2 Payment Terms:

  • Full payment or a deposit may be required to secure your reservation. Payment methods accepted include major credit cards, bank transfers, or cash. The specific payment terms will be provided during the booking process.

1.3 Cancellation Policy:

  • Cancellations must be made at least 48 hours before the scheduled check-in date. Failure to cancel within this period may result in a charge equivalent to one night’s stay.

2. Check-In and Check-Out

2.1 Check-In:

  • Check-in time is 3:00 PM. Early check-in may be available upon request and is subject to availability.

2.2 Check-Out:

  • Check-out time is 12:00 PM. Late check-out may be available upon request and may incur additional charges.

2.3 Identification:

  • Guests are required to present valid identification upon check-in. Acceptable forms of ID include passports, national ID cards, or driver’s licenses.

3. Guest Conduct

3.1 House Rules:

  • Guests are expected to conduct themselves in a manner that is respectful of other guests and hotel property. Loud noise, disruptive behavior, or illegal activities will not be tolerated.

3.2 Smoking Policy:

  • Edma Aparta Hotel is a non-smoking property. Smoking is prohibited in all indoor areas. A cleaning fee will be charged for any violations.

3.3 Pets:

  • Pets are allowed on the premises.

4. Hotel Services

4.1 Amenities:

  • We offer a range of amenities, including WiFi, hot water, air conditioning, TV, microwave, bathroom amenities, hydromassage showers, jacuzzi, pool table, free parking, terrace, bar, and restaurant. The availability of these amenities may vary.

4.2 Optional Services:

  • Optional services such as breakfast, special requests, or additional amenities may be subject to additional charges.

5. Liability

5.1 Guest Property:

  • Edma Aparta Hotel is not responsible for the loss or damage of guest property. Please use the in-room safe for valuables and ensure your room is securely locked when unattended.

5.2 Damage to Hotel Property:

  • Guests will be held responsible for any damage to hotel property caused by themselves, their guests, or any individuals for whom they are responsible. Charges for damages will be added to the guest’s account.

6. Website Use

6.1 Content:

6.2 Links to Third-Party Websites:

  • Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

7. Privacy

7.1 Data Protection:

  • We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

8. Governing Law

8.1 Jurisdiction:

  • These Terms and Conditions are governed by the laws of the Dominican Republic. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the Dominican Republic.

9. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

Edma Aparta Hotel
Avenida William Jhonson, 32000 Santa Bárbara de Samaná, República Dominicana
Phone: (+1) 809-479-5120
Email: info@edmaapartahotel.com